Shipping and returns
Returns
-
Which items can be returned?
Items can be returned within 14 days of delivery. Items must be returned in their original condition and must not be washed or worn. Please notify us immediately if an item arrives damaged. You will then receive a full refund.
-
How much are the shipping costs for returns?
Returns are free when you use our prepaid return labels. Simply repackage the item, attach the label to the original packaging, and send it back to us.
-
I received an item as a gift. Can I return it?
Items given as gifts must be accompanied by a gift receipt to be eligible for a refund. The return will be treated like any other return, and you will receive a gift certificate equal to the item's current retail price. Please note: Gifts can be returned within 28 days of the purchase date.
-
Which areas do you deliver to?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links. -
How long does it take for an order to arrive?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links. -
What should I do if I don't receive my order?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
If your question isn't listed here, please contact our customer service.